Freight Charges
To make shipping as simple and easy as possible for our customers and ourselves we charge a flat rate for all New Zealand customers.
Currently this is $15 per order, this price is set to more accurately reflect our shipping labour and packaging costs.Courier
Post and New Zealand Couriers
are our primary courier companies, we also use Post Haste Couriers
and other companies when required.
If you wish to use a different courier company
email us and we will try to fulfil your needs. If there are delays in receiving
your order or you wish to track it contact us and we will provide courier ticket
numbers.
Delivery Times
In order to get goods to you as soon as possible we use "overnight nationwide service" whenever practically possible, some larger items such as computer cases may take a little longer depending on where in New Zealand you are
Rural Delivery/Unusual Address
If you are not on a normal delivery route or have an unusual address there may additional charges
or factors that we are not aware of, please notify us of any
details regarding your delivery address that may affect delivery.
International Sales
Although New Zealand is our primary market we are happy to sell internationally. please read our International Orders page for more details
Warranty/Returns
All parts are covered by the standard manufacturers warranty, on most goods
this is 12 months, Water Cooling products have a 6 months warranty and items such as cold cathodes have a warranty period of
60 days.
We will happily replace any faulty/defective products. Products will be tested
first before a replacement can be sent out. ModYourPC will treat this as urgent
but often returns/faults are out of our immediate control so the time frame
for this can vary greatly. Please also note that if a product is returned and does not have a manufacturers fault there
may be handling and shipping charges for return of the item
Non faulty products can be returned for credit. This is at the discretion of
ModYourPC, a refund of up to 90% of original purchase price will be given. Please
contact ModYourPC before sending any goods back for refund.
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